+61-2-6108-4354 (ID:176682)
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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will show up. It includes thorough information about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of instructional videos explaining how to use our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, have a look at our comprehensive Frequently Asked Questions section, which comprises questions asked by real persons and provides real solutions. We periodically update our FAQ database with new Q&A's in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, we have a great team of technical support engineers available 24/7/365 and ready to help you with any problem. Each trouble ticket you open will be answered in less than sixty minutes (the average support ticket response time is approximately twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-866-841-6141
US International: +1-773-305-5641
UK Phone: +44-12-2580-8659
AU Phone: +61-2-6108-4354
OUR ID: 176682

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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